Crime
NCAA Condemns Kenya Airways Agent For Insulting President Tinubu, Calls For Sanction
NCAA Condemns Kenya Airways Agent For Insulting President Tinubu, Calls For Sanction
NCAA condemns Kenya airways agent for insulting President Tinubu, calls for sanction. The Nigerian Civil Aviation Authority (NCAA) has described as deeply disappointing the behaviour of Kenya Airways staff member who insulted the office of the President of Nigeria, Bola Tinubu.
This follows a viral incident involving a Nigerian passenger, Gloria Omisore, during which a Kenya Airways agent told her, “Call your president” while dismissing her complaints.
Michael Achimugu, Director for Consumer Protection and Public Affairs at NCAA, voiced his dissatisfaction, questioning whether this manner of handling customer complaints was standard protocol for the airline.
“Call your president,” he said, expressing his disappointment over the incident.
He sought clarity on whether such behaviour was representative of Kenya Airways’ approach to addressing customer concerns.
During a meeting with Kenya Airways officials, including Country Manager James Nganga, Station Manager Eric Mukira, and Duty Manager Ezenwa Ehumadu, on Tuesday, Achimugu stated that the airline’s response was far from professional.
He highlighted that the passenger, who had been misinformed by the airline regarding her visa requirements, was unjustly treated and denied care when she requested accommodation after being left stranded.
He said the airline has since apologised for the outburst, admitting that the passenger’s treatment was mishandled.
According to him, Kenya Airways has also committed to investigating the matter further and improving its customer service in line with NCAA regulations, which mandate all airlines operating in Nigeria to maintain dedicated customer relations desks.
Achimugu also emphasised that no excuse would be accepted for the unruly conduct, either by the airline staff members or the passenger.
He said, “I expressed deep disappointment about the unruly Kenya Airways staff who insulted the office of the President of Nigeria, insinuating that the airline could do anything to Nigerians and nothing would happen.
“I asked if this manner of addressing customer complaints was the airline’s standard protocol.
“The country manager stated in very clear terms that the staff was out of order and apologized for the outburst. When asked what disciplinary measures will be taken against their personnel, he said that his bosses in Nairobi would decide.”
The NCAA has ordered Kenya Airways to publicly apologise to both the passenger and the Nigerian Civil Aviation Authority, issue an updated statement clarifying the facts of the case, and compensate the passenger for the distress caused. The airline has been given 48 hours to comply with these directives.
VIRAL VIDEO: Kenya Airways Agent Delays Nigerian Passenger After Altercation At Nairobi Airport, Says ‘Call Your President’
NCAA
Reporters reported on Monday how Kenya Airways had reacted to a viral video of an altercation between one of its employees and a Nigerian passenger at Jomo Kenyatta International Airport in Nairobi.
In the video, the airline employee is heard telling the Nigerian passenger that she will not be allowed to fly Kenya Airways again, and when the passenger said she was on the phone with Nigeria’s finance minister, the agent said she could call the Nigerian president if she liked.
Navy Dismantles Illegal Refining Capacity, Destroys Site With 3 Storage Tanks in Rivers
The Nigerian Navy, through FOB BONNY, has dismantled an illegal refining site discovered in Promise Land Community along Nanabie Creek, Bonny Local Government Area of Rivers State, further denying criminal operators the infrastructure required to process stolen crude oil.
Eereporter.com
The site was discovered on 30 September 2026 following credible intelligence and comprised one large cooking pot and 3 large storage tanks intended for illegal refining activities. On 2 October 2026, the Commanding Officer, FOB BONNY, Captain SMC Umeh, led a team to the location, where the illegal refining site and associated equipment were destroyed in accordance with established regulations.
The intervention represents a further disruption of illegal refining capacity within the Bonny area, particularly by removing infrastructure that could be used to process and store stolen crude oil. It also follows recent operations by FOB BONNY under Operation DELTA SENTINEL that uncovered substantial volumes of suspected stolen crude oil and associated illegal refining infrastructure within its Area of Operations
Oil
The Nigerian Navy has continued to strengthen surveillance and monitoring across the area to prevent the establishment or reactivation of illegal refining sites and deny criminal operators the infrastructure required to sustain crude oil theft and related activities.
ABIODUN FOLORUNSHO
Navy Captain
Director Naval Information
Nigerian Navy
Eereporter.com
Nigerian Police Foil Bandit Attack in Sokoto, Recover Rocket Launchers
The Sokoto State Police Command has foiled an attempted bandit attack on Tsabre community in Isa Local Government Area, recovering two rocket launchers and other items abandoned by the fleeing attackers.
Eereporter.com
The incident occurred around 1am on Friday when the armed men reportedly invaded the village and opened sporadic gunfire, causing panic among residents.
The Police Public Relations Officer, Ahmad Rufa’i, disclosed this in a statement issued on Friday.
He said the Divisional Police Officer in Isa, upon receiving a distress call, immediately mobilised tactical teams, including operatives of the Anti-Kidnapping Unit and Violent Crime Response Unit, to confront the attackers.
According to him, the police engaged the bandits in a gun battle, forcing them to retreat into a nearby forest.
“The tactical teams engaged the hoodlums in a fierce gun duel that lasted for some time. Due to the superior firepower and tactical positioning of the police operatives, the bandits were overpowered and forced to escape into the nearby forest with their casualties,” Rufa’i said.
He added that the police subsequently combed the surrounding bushes and recovered two rocket launchers and two empty AK-47 magazines.
Other items recovered included a Techno keypad phone without a battery, a touch light, an Army jungle hat, a sweater cap, five pairs of sandals and a rain jacket.
The Commissioner of Police, Hayatu Shaffa, commended the officers for their swift response and courage during the operation.
Shaffa reaffirmed the command’s commitment to protecting lives and property across the state.
Police
He also urged residents to remain vigilant and promptly report suspicious persons and activities to the police.
The CP further appealed to residents to report anyone with suspected gunshot wounds seeking medical attention to the nearest police station, as efforts continue to track the fleeing attackers.
Eereporter.com
Navy Rescues 2 Kidnapped Victims, Recovers Stolen Outboard Engines in Akwa Ibom
The Nigerian Navy has rescued 2 kidnapped victims and recovered several stolen outboard engines during an operation against sea robbery and kidnapping in the Ibeno general area of Akwa Ibom State on 30 September 2026.
Eereporter.com
The operation followed credible information on the activities of suspected sea robbers and kidnappers targeting fishermen and forcibly taking away fishing boats and outboard engines. In response, the Nigerian Navy Ship JUBILEE Maritime Quick Response Team, Ibeno, swiftly mobilised to the area to counter the threat.
During the operation, the naval team encountered 2 boats suspected to be operated by the criminals, prompting the occupants to flee into adjoining creeks. In the ensuing pursuit, the suspects abandoned one of the boats containing several stolen outboard engines and the 2 kidnapped victims, who were immediately rescued by the naval team and escorted to safety. The recovered outboard engines were secured for verification and further necessary action, while efforts are ongoing to locate and apprehend the fleeing suspects.
The successful operation underscores the Nigerian Navy’s sustained commitment to Search and Rescue (SAR), the protection of lives and the security of legitimate maritime activities across Nigeria’s waters. Through its network of ships, bases, surveillance systems, maritime quick response teams and other operational elements, the Nigerian Navy continues to maintain a presence across the maritime domain, enabling timely responses to distress situations and emerging security threats.
Navy
The operation also demonstrates the importance of credible intelligence and community support in enhancing maritime security. The Nigerian Navy therefore encourages coastal communities, fishermen and other maritime stakeholders to continue providing timely information that could assist in preventing criminal activities and responding rapidly to persons in distress.
The Nigerian Navy remains resolute in safeguarding Nigeria’s maritime domain and will continue to sustain proactive patrols, Search and Rescue operations, and intelligence-driven interventions aimed at protecting lives and property while denying criminal elements freedom of action in the nation’s waterways.
Eereporter.com
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